"It's "It's crazy,your cartridge shouldn't cost more than your printer!"
General Policy and Procedure
Before going through the exchange/return process, please consider that most issues can be addressed quickly by troubleshooting. Please review our Troubleshooting page, or contact one of our knowledgeable Customer Service Associates for assistance. If we cannot help resolve your issue, we will gladly expedite your exchange/refund request.
Exchanges / Refunds
refill tonerink offers a 100% customer satisfaction guarantee. We provide a 365-day warranty period for exchanges of merchandise and a 90-day period for refunds.
If any of our products does not perform to your satisfaction or, if you have ordered the wrong product, we will gladly exchange it or refund your purchase price. In order for us to track, process and expedite your request, please first obtain a Return Authorization ("RA") by contacting our Customer Care Center toll-free at: (888) 800-8575
When returning a product we suggest that you use a carrier that can track packages. You are also responsible for insuring the returned item. TonerInk Express will not be responsible for any shipping loss originating from your end.
On all returns, the original shipping charge will not be refunded unless we made a mistake with your order. Also, in order to keep our prices competitive, you are responsible for the shipping charges to return the item to us.
"Based in Chatsworth, CA,"
-- our state-of-the-art 30,000 square foot facility exemplifies streamlined production and remanufacturing excellence. We continue to create our own manufacturing techniques and production equipment while keeping the environment in mind.
Satisfaction with Prompt Reliable Service:
Fast Delivery:98% of orders arrive next day
Free Delivery:everythingwe sell is delivered free of charge on all orders that has been placed.
Unprecedented levels of customer service: nbsp;friendly assistance from real people highly trained - we're extremely easy to contact by phone or email
Ultra reliable cartridges:due to our quality products inkjets and laser toners there is no worrie no job will stop unless you out a ink or laser toner.
Based in Chatsworth, CA:State-of-the-art 30,000 square foot facility exemplifies streamlined production and remanufacturing excellence.
No risk:everything
we sell is covered by our
We're hiring!
Resell Accout for your business.
call for more info. (818) 346-5538
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Latest NBC NEWS!
October 14, 2001
NBC 4 covers Planet Green and recycling
Printer Supplies
Manufactured in USA
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TOURS OF OUR FACILITIES
We're always glad to arrange tours. Groups of students walking through our facilities learn about the importance of reusing materials, learn about assembly lines and quality control, and learn about the pride of American manufacturing. They also learn about the environment, and participate in fun activities that broaden their horizons. Get in touch with us today to arrange a tour!
Save You Money
We remanufacture ink cartridges using the highest quality processes right here in the USA. When you buy our remanufacture ink and laser toner cartridges, you save up to 70%, and you help keep e-waste out of landfills. Environmental Benefits: Reuse & Recycling Ink and Toner Cartridges Thank you for recycling, our team is dedicated to saving our earth.
Testimonials
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Kathy R.
Yaniv really knows printers. He is honest and fair. He even suggested that for what I needed for one of my printers I go elsewhere. For inkjets, everything comes next day and is guaranteed. Pricing is more than reasonable. Service is stellar.
Yaniv really knows printers. He is honest and fair. He even suggested that for what I needed for one of my printers I go elsewhere. For inkjets, everything comes next day and is guaranteed. Pricing is more than reasonable. Service is stellar. I highly recommend refill tonerink
Diana W.
Oh my! We found this place by chance and found out they have AWESOME prices on ink! Instead of spending $30- at Staples for a single black cartridge (my Epson drinks ink...) I found them at refill tonerink for $9! I think the prices vary…
Oh my! We found this place by chance and found out they have AWESOME prices on ink! Instead of spending $30- at Staples for a single black cartridge (my Epson drinks ink...) I found them at refill tonerink for $9! I think the prices vary per type of cartridge, so please call ahead and they'll help you price yours. TIPS: When you stop by, bring your old cartridge to recycle and save a buck. (Yes, then it's $8! WOOHOO!) The techs there are also very cool, I found out that my Epson drinks so much ink because it does 3 passes over each page to print...and that I should change my settings to conserve some. Nice tip! They also have other locations than this one, so check your area. :) Print on, my friend-but get your ink here!
Kelly C.
I called in and asked if they had my laser toner cartridge for my office printer HP Color Laser Jet Professional CP5225dn. Since my printer is older I wasn't sure if they would have it. They did so I went to the shop. I was greeted…
I called in and asked if they had my laser toner cartridge for my office printer HP Color Laser Jet Professional CP5225dn. Since my printer is older I wasn't sure if they would have it. They did so I went to the shop. I was greeted and processed. What a great shop. The owner and his colleague were very friendly and informative. I learned about what is up and coming in the ink/toner world which was very interesting and even about the integrity of my machine that I thought I was ready to replace but not after talking with the shop. They cleaned up my drum and assisted me with the laser toner. The price was incredible and the service A+
Marcelo M.
We have purchased ink from Crazy Ink Jets and couldn't be happier. Going there we purchased the ink and the rep forgot about a promotion they were running. Later that week the owner called to apologize and gave back…
We have purchased ink from Crazy Ink Jets and couldn't be happier. Going there we purchased the ink and the rep forgot about a promotion they were running. Later that week the owner called to apologize and gave back the difference to us without us knowing! We are always happy to buy from there and tell everyone to do the same!
Brian L.
Crazy inkjet is by far the greatest and lowest priced printer ink store hands down! They actually have a factory in chat.orth where they manufacture the cartridges witch is how they can offer such low prices. The cost is always…
Crazy inkjet is by far the greatest and lowest priced printer ink store hands down! They actually have a factory in chat.orth where they manufacture the cartridges witch is how they can offer such low prices. The cost is always at least half the price of any major office supply chain, I have saved so much money thanks to them. The staff is extremely helpful in not only finding the proper cartridge I need and they also suggested some print settings that make the ink last twice as long! I was so impressed I gave them my email and on major holidays they send me coupons for 12% off the already super low price, does it get any better! It's rare and awesome to find a gem like these in a world where printer ink always seems worth more than the price of gold. This is the only ink place I will go and u should do the same, keep up the great work guys:)
Successful S.
This company is amazing. I get all my ink at the best prices and I love their commitment to safe and eco friendly products. Go see Yaniv at Crazy Ink Jets!!!
I've been buying ink from here for a couple years now and I love it! They have the best prices and they recycle as well! Saving the planet one step at a time! I would recommend this place to anyone!
My printer is about 4 years old, but it's good and works well. Wireless and all that. The black toner didn't work and the yellow was coming up as not registering because scumbag ink companies make it very hard for you to buy…
My printer is about 4 years old, but it's good and works well. Wireless and all that. The black toner didn't work and the yellow was coming up as not registering because scumbag ink companies make it very hard for you to buy remanufactured ink, so you have to buy theirs at 2000% margins. So I buy my ink from these guys. Well, one of their cartridges didn't work and my black was completely clogged and I had no idea what to do. Yaniv told me to bring in the printer and he would fix it. I asked him "how much." His response? "You buy ink from us, so I'll do it for free, just keep buying ink from us." I hope that YOU start buying ink from them. They mail order and are super cool people and even if you have to pay a few extra bucks over amazon, you know who you're buying it from and if anything happens, I think I can speak for how they take care of their customers.
Rich A.
From my large format HP plotter, to the various ink and laserjet printers I've owned, I've never walked in here and not found what I needed in stock. Not once! Kevin and Yaniv are great guys, extremely knowledgeable…
From my large format HP plotter, to the various ink and laserjet printers I've owned, I've never walked in here and not found what I needed in stock. Not once! Kevin and Yaniv are great guys, extremely knowledgeable, and they give you the sense that they really appreciate your business. Right across the street from Blinkie's Donuts, near Topanga and Dumetz, it's the best addition my neighborhood has had in years. (Feel free to use the Embassy Liquor parking lot....what the hell, buy something there too. I surely do.)
Benjamin L.
I love these guys! They provide excellent customer service, great products, low pricing and they ship promptly. Once, I even called because I was interested in purchasing a new printer and the owner took his time …
I love these guys! They provide excellent customer service, great products, low pricing and they ship promptly. Once, I even called because I was interested in purchasing a new printer and the owner took his time to provide some recommendations after listening to my needs. Talk about above and beyond... I wouldn't go anywhere else.
Josh E.
I called in and asked if they had my ink for my Brother 5250DN. Since my printer is older I wasn't sure if they would have it. They did so I went to the shop. I was greeted and processed. What a great shop, right there in Woodland Hills…
I called in and asked if they had my ink for my Brother 5250DN. Since my printer is older I wasn't sure if they would have it. They did so I went to the shop. I was greeted and processed. What a great shop, right there in Woodland Hills next to the Ameci's. The owner and his colleague were very friendly and informative. I learned about what is up and coming in the ink/toner world which was very interesting and even about the integrity of my machine that I thought I was ready to replace but not after talking with the shop. They cleaned up my drum and assisted me with the ink. The price was incredible and the service A+. What a great experience. refill tonerink are in the know and they're environmentally conscious to boot. The bottom line is these guys are pros and it shows through their business. I will never go anywhere else to get my ink & toner. After finding refill tonerink, Staples should be ashamed of themselves. Thanks refill tonerink, my printer is singing.
